Airlines should attract consumers on the basis of fair representations about prices and services that are generally available in the marketplace. They should not lure consumers with offers that are available in such limited quantities that more consumers are misled or disappointed than benefited.
Equal access to unbiased, comparative travel information and all fare and service options.
Air transportation services should be available to everyone on an equal basis. Consumers must have access to the same information to make intelligent travel choices. The service a traveler receives, and the price paid, should not depend on owning a computer or preferring to receive information through other means.
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